Return Policy

90-Day Risk Free Guarantee (LESS S/H)

At Cloud 9 Pillows & More (“Cloud 9”), we are so confident you will enjoy the results of the Cloud 9 that we offer you a 90-Day Risk Free 100% Money Back Guarantee. If you are not completely satisfied, simply return within 90 days for a full refund of the product price.

In order for your refund to be processed in a timely manner, be sure to include the proof of purchase (i.e. receipt, order ID, or name and address on the order).

Please note shipping and handling charges are non-refundable. Refunds will be issued to the original method of payment.

To initiate a Return or Exchange,

please complete the following steps:

Contact us by email at with your Order Number and specify the
item(s) you wish to Return OR Exchange.